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Article Archive
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Recruitment Survey |
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by Guest Writer / Filed under HR & Training Tools
Most employers now use social networking sites to screen candidates, with almost half claiming that what they had seen on such sites had caused them to hesitate over hiring a candidate. |
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Awful to Ordinary to Awesome |
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by Barry Urquhart / Filed under Customer Service
Don’t shoot short! Losses of customers and business do occur because of awful customer service. Too many business leaders, it seems, address these leakages with limited allocations of time, people and resources. Some rationalise with reference to the Global Financial Crisis and its fallout. |
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How to Recruit Great Franchisees |
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by Ann Andrews CSP / Filed under Employee Evaluation Tools
Recruitment can be a headache for franchisees and franchisors alike. Ann Andrews offers some suggestions on finding the right person for the job. This article highlights simple tips for uncovering the potential bad apples, and will help you to ensure you recruit the great franchisees by using a simple interview questioning process. Take your time to read this and then take your time with your recruitment process. The reward of hiring the right person will be worth it. |
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Persuasive Collusion. The Elephant in the Room |
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by John Berling Hardy / Filed under Business Growth Tools
In today's corporate world the unthinkable has become the commonplace. The nightmare scenario for any outside stakeholder in a corporation - pervasive collusion extending to include the executive and board levels - has become the elephant in the room. |
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How We Tamed The Great Depression |
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by Gordon Dryden / Filed under Business Growth Tools
When I was born, in 1931, the “Great Depression” gripped the world. Where we lived, in the Catlins sawmilling district of South Otago, not one home had electric light. Tap water trickled from a corrugated-iron tank. We bathed once a week in an out-house copper tub. Our sole outside long-drop toilet teetered over a sawmill creek. We had no movies, no television, no night clubs. My family never owned a car. But the village of Tahakopa—at the end of the now-defunct Catlins railway line—did have a small free library, tucked into tiny church hall next to the blacksmith’s shop. |
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Gen Y – Love Them or Hate Them They Are Now 20% of The Workforce! |
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by Robert Clay / Filed under Management Training Tools
If you’re in business you need to understand the nature of the people born between the early 1980’s and the mid 1990’s, who now make up approximately 20 per cent of the workforce and are vital to our economic future. The fascinating article on Generation Y that follows was written by Dr Charles Woodruffe of business psychology consultancy Human Assets Ltd. It appeared in the July 2009 edition of the always excellent Training Journal, and is reproduced here in full with the kind permission of the publisher. |
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There Is More To a Business Than Just The Bottom Line |
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by Ann Andrews CSP / Filed under Management Training Tools
I have just been working with an international bank and their staff are absolutely overwhelmed by the never-ending, on-going changes that keep coming down from on high. They are quite literally, exhausted! Sickness is rife, attendance is becoming a challenge and morale is low. |
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The Greatest Management Challenge of All |
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by Andrew O'Keeffe / Filed under Management Training Tools
One time a few years ago one I inadvertently upset one of my team. We were in a team meeting, progressing through the agenda. Dan (not his real name) started on his subject. He was joking around a bit and I asked him to stick to the subject. In the normal course of things my comment would not have upset anyone. But I could see that Dan was hurt by my comment. Of course I was concerned and immediately after the meeting I went to his office. I apologised for the obvious hurt I had caused. He shut the door. Graciously, he said that he sometimes overreacts to things. He confided that he had been abused as a child and “so things that might be little to some people trigger hurt in me.” |
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Do Words You Use Confuse? |
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by Hannah Samuel / Filed under Personal Development Tools
If you've ever been irritated, or frustrated, by someone using words and phrases that make things harder to understand, rather than easier, you're not alone. |
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Ah Yes But |
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by Ann Andrews CSP / Filed under HR & Training Tools
Over the course of my 20+ years working in the corporate world as a personnel manager and human resources manager, I became passionate about teaching employees how to be self-managing; to think ahead with regard to their skill-set and career prospects. |
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Originally a stand-up comedian, Wayne Turmel is now a writer, speaker and former corporate drone from Chicago. He is the president of Greatwebmeetings.com, a...
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